SOLVED Different rings on the same extension

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albert-g

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Aug 11, 2020
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I have two ring groups, "ring_group-1", "ring_group-2", one extension "post-1", is in the destination on this two groups. How can I configure this ring groups, or this extension, so when the call come to "ring_group-1 > post-1" it will ring for example by ring1.wav, and when call comes to "ring_group-2 > post-1" it will ring by ring2.wav.
 

Adrian Fretwell

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Aug 13, 2017
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In the Ring Group record (v4.5.19) there is a Distinctive Ring field, put your desired ring value in there e.g. "MyRing2".

This basically sets the Alert-Info header in the SIP INVITE message.
 
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albert-g

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Aug 11, 2020
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Hi Adrian,
The phone is Yealink, if I only adding this to "Distinctive Ring" nothing happening, can you please explain in two words, what else need to be done?
 

Adrian Fretwell

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Aug 13, 2017
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Hi, You need to also add the string to the Internal Ringer Text field on the Yealink phone against the desired Internal Ringer File. These couple of pictures should explain...

Screenshot from 2020-12-15 14-28-54.png

Screenshot from 2020-12-15 14-41-13.png
 
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