Disable Missed call alert on Ring Group, Possible?

[bdmonsey]

I have a customer that wants the phones to ring before the call goes into IVR, but they want it to show a missed call alert on all the phones for this call.
Is it possible to disable missed call alert on this ring group, or do I have to go with a call queue?

 

[bdmonsey]

i just tried with Call Center, every call gets like 5 missed call alerts on the phone every time the call center tries to call all extensions again.

Can anyone help me? is there a way to disable that the phone shouldnt get missed call alerts from certain call centers or ring groups?

 

[hfoster]

It's handset dependant, the phone is supposed to decide what is a missed call and what is not. From packet capture you should really be seeing a CANCEL with a reason of 'Call Completed Elsewhere' in the event of simultaneous dialling. That SIP message is supposed to be handled by the phone to not log it as a missed call.