Error Hangup Cause - NO_ROUTE_DESTINATION

[alamin]

My FS is latest version hosted on AWS lightsail, SIP provider is telnyx.com, my trunk type is Credentials based connection, connection status is REGED, but can't outbound and Inbound call, error is Hangup Cause - NO_ROUTE_DESTINATION

external

ext-rtp-ip : is public ip
ext-sip-ip : is public ip

internal

ext-rtp-ip : is LAN ip
ext-sip-ip : is LAN ip

Thanks.

 

[viiiwonder]

Post some logs and configs. We can’t just magically tell you how to fix it…

 

[alamin]

outbound https://prnt.sc/zu2syGGii3zB
Inbound https://prnt.sc/kEzWglz4D9Rt

gateway status https://prnt.sc/aIFB0-FCJwwB

also check attach log file

Thanks,

 

[viiiwonder]

The inbound call isn’t matching any of your defined destinations. If it were me, I’d approach this by looking at the dial plan and seeing if it’s configured as such:

^\+?1?(nnnnnnnnnn)$

Where n is your phone number.

This would mean that both the plus and the 1 preceding the number are optional.

 

[alamin]

many many thanks , now inbound is working fine, but outgoing is same error > https://prnt.sc/0xKrfg7g1z23

please help me

Thanks.

 

[hfoster]

Is that extension registered? There's no extension in the CDR log there. Probably routes via the public context otherwise.

Also, why is the caller number only 41? I'm not familiar with Telnyx, but I doubt they'll like it.

If you grab the UUID of a failed call from the log and filter that in the log viewer, we can probably help more, eg:

 

[viiiwonder]

Considering the error on your CDR screenshot is 'no route destination', I once again feel like this is a dial plan not having a match for your dialed destination.

I feel like you should review the documentation surrounding Routes and Dialplans, as well as understand regex (regular expression): https://docs.fusionpbx.com/en/latest/dialplans.html

Your two remaining problems seem to be (your screenshots are somewhat limited in what we need to see to help you):

• You don't have a matching outbound route for the number you're dialing (this could be achieved with a similar dialplan match to what I sent previously about your inbound route)
• Your outbound caller ID is absolutely going to cause you problems once you have a dialplan that actually gets you to Telnyx