fspbx 1.9.4 ringback not sound when active recordcall SOLVED

[joseweb]

Solved by adding this line <action application="set" data="ringback=${us-ring}" inline="true"/> on line 27 on the file resources/views/layouts/xml/phone-number-dial-plan-template.blade.php

When and how does this issue occur?

• It only happens with internal calls.
• Both extensions must have call recording enabled.
• When calling from extension A to extension B, there is no ringback tone; it is completely silent until extension B answers the call and the conversation begins.
• If full call recording is disabled on both extensions, the problem goes away.

 

[pbxgeek]

Could you elaborate on this issue and provide the steps to reproduce it so we can permanently fix it for everyone?

 

[joseweb]

Good afternoon. Yes, no problem. Let me reproduce the issue and provide screenshots and a log to make it easier to understand; this bug existed previously in FusionPBX but was fixed.