Fusion stopped user authentication

[topogigio]

Hi,
today my Fusion has stopped to authenticate any connection. Is does not reports problems, and from "sofia global siptrace on" I can see REGISTER SIP requests, but there isn't any response from PBX.

Also Fusion reports timeout registering to upstream trunks.

Connectivity is ok, etc. I cannot explain this.

Really I cannot explain why I haven't any error nor I can see any response in SIP flow, just requests.

Any idea?
thanks

 

[agree]

You'll have to get a core dump when this happens. You can follow the guide in the link below on how to get one, and then upload the gdb output here.

If you're using wss, there's currently ongoing development in freeswitch on fixing issues with sofia freezing when using wss.

Backtracing From a Core Dump | SignalWire Developer Portal

The first command you need is to install some needed tools for gdb to do the backtracing, curl to upload the backtrace log, and debug symbols for FreeSWITCH. You may need to install other debug symbols if you have any custom libraries in use.

developer.signalwire.com

 

[topogigio]

I'm using only SIP, but maybe the PBX is vulnerable to some kind of DDoS?

I was force to start a new instance to restore services, no way to restore the old one. I still have on the old system, but it was restarted, etc. to try to restore it, and currently it has gateways disabled and nobody is trying to register with it. Is the dump still useful?

However I tried to create it

 

[agree]

The backtrace is only useful when the dump is taken when the system is frozen and locked.