FusionPBX Softphones - MS Teams

[devdewboy]

Good Morning,

Short Story: I want to connect MS Teams client like most other SIP Softphones to our FusionPBX system; literally the settings involved are domain, extension, creds, FQDN , port# and a few others. I have several softphones tested and work fine with FusionPBX.

Can this be done with MS Teams "SoftPhone"?

Long Story: We're trying out some new Softphones to update up softphone clients. We're looking for a little more IT control in management and a client that can run on Mac and Windows. I've been using Bria Solo for some time (since I have a mac) and am currently testing Bria Teams which I like and got up and running a Trial in no time at all. Simple. No extra software, vendors etc. It just works and connects to our FusionPBX system and able to make calls IN/OUT using our trunks.

Now enter in MicroSoft Teams. I had the idea that since we already have a high level MS subscription it should be available without extra cost. I just need to connect Teams "Softphone" settings up to do this. On reading documentation, it is a mess and complicated. It appears the option is Direct Routing. However this requires SBCs, gateways etc.. Did I read it right?

Is Teams capable of connecting to FusionPBX(Freeswitch) easily just like other softphone?

Thanks!
DD

 

[gflow]

Yes just use Call2Teams

 

[hfoster]

The SBC is required in some form, either an appliance, hosted, cloud or as a service because Teams isn't talking SIP. You also have to have some logic to bridge calls, send them out a special trunk, etc for the Teams 'extensions'. It's essentially like connecting 2 PBXs together.

Until FreeSWITCH gets a mod_teams that is....