Hi there Community,
I have a client with multiple bridges designated to go to different carriers to pass calls (incoming and outgoing but outgoing isn't the issue)
There are about 4 bridges.
I have given priority to bridge "star" to be first within the inbound routes (It has the lowest order so it can be used first)
I have also confirmed that but clicking on destinations and seeing it as the highest in order on the actions tab.
Yet most calls are being passed using the second/third bridge and only some, use the "star" bridge.
Can anyone help me understand why that may be?
Thank you in advance.
I have a client with multiple bridges designated to go to different carriers to pass calls (incoming and outgoing but outgoing isn't the issue)
There are about 4 bridges.
I have given priority to bridge "star" to be first within the inbound routes (It has the lowest order so it can be used first)
I have also confirmed that but clicking on destinations and seeing it as the highest in order on the actions tab.
Yet most calls are being passed using the second/third bridge and only some, use the "star" bridge.
Can anyone help me understand why that may be?
Thank you in advance.