how to keep mobile sip phone app always registered?

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vuthy09

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Jun 12, 2023
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how to keep mobile sip phone app always registered, cos when the app stay idle longer or we closed it on mobile, it will be unregistered on freeswitch. if so we can not receive a call from other extension. and it get a tone of the extension is unavailable? how to solve this problem?
 
You need an app that uses push notifications, see the paid. for version of zoiper for example
 
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Google it, its complex to explain but basically circumvents the problem of the app going to sleep. If a call comes in, the push server will wake the app up to take the call.
 
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On common free apps, if you low register expiration/re-register to just 2 or 3 minutes, will maintain registered most of the time. Try that.

On my experience some phones work better on TCP some other on UDP.
 
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groundwire works well for this and even better ringotel
Unfortunatly, We are just in the process of testing Groundwire, and i can't get it to work :( Ive send all the logs to groundwire (they are very quick in responding) and they say i have to investigate on the PBX side. Do you have any experience with Groundwire?
 
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