Importing audio not work

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Nedo

Member
Jun 22, 2020
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Hi, i have just installed a new fusionpbx server (Ubuntu server lts and fusionpbx install script like all of my other istance)

I think the latest version has a bug.
When i open app recording and i import a wav file it say success but i cant see the file:
1636458928766.png

I have do some attempts with several browsers but it not work, via ssh i check the /var/lib/freeswitch/recordngs and it is empty.
There is something that i can do?


Thanks in advice
 
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Nedo

Member
Jun 22, 2020
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I think it's a permission issue for the recordings directory.
No it is the first thing i checked the owner is
www-data:www-data.
The directory is empty. I have solved adding a subdirectory with the name of subdomain. in this way it work but a new domain doesnt create his subdirectory automatically.
 

flagman

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Dec 1, 2020
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as I know, it's not created during creating the domain, but during uploading the first recording. but I'm not sure.
 

maurizio261

New Member
May 7, 2020
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Probably it's an Group Permission error, please double check on Advanced > Group Manager - Permissions menu based on the user are you using, under Recordings everything it's flagged?
 

Nedo

Member
Jun 22, 2020
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Probably it's an Group Permission error, please double check on Advanced > Group Manager - Permissions menu based on the user are you using, under Recordings everything it's flagged?
Tomorrow i will check.

This instance is new I haven't touched any permissions in the group manager yet. The default parameters should automatically create subfolders. At least it should be that is why I reported it to you as a bug. When I upload the audio I am logged in as superadmin.
 

Scottb

New Member
Nov 13, 2021
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I found that it was not cresting the domain folders. if you manually create the folders and set the permissions you can upload
 
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