Incoming Call Issues

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jrosetto

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Apr 29, 2020
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I had a wierd issue moving a tenant over to FusionPBX today where the phones would register fine and could make outgoing calls over TCP SIP 5060 but incoming wouldn't work. I switched all phones in this network over to UDP SIP 5060 and they work 100%. Any ideas as to why this would happen? I have other tenants in different networks that work fine over TCP.

FusionPBX is hosted on azure behind NAT and the clients are behind a NAT as well in a different network.

I want to get a wireshark but in the middle of a large company not having phones and staring at us it's all I can do to get them working again.

Just wondering if anyone had any ideas. When things settle down I will move one phone in their network back to TCP and get a cap.
 
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