SOLVED Info about ring groups

[goose2600]

Hi, I am wondering if there is a way to transfer an inbound call via the ring groups as soon as an extension (which is not connected at the moment the call starts) become available.

This is because I need to give to the mobile voip client the time to register after receiving a push notification for an incoming call.
I know I can use the delay function, but I would prefer to make the phone ringing as soon it is registered.

Thanks for your help!

 

[ad5ou]

I'm not totally sure what your asking but it sounds like your push service isn't working properly. I don't see how Freeswitch would be able to tell a phone is "about to be registered"

I do know that when I use Groundwire by Acrobits with push service, ring groups work just fine to my softphone.

 

[nktech1135]

If i'm understanding your question correctly a call center queue would work better.
The call comes in and gets routed to the call center, the person that's supposed to be receiving the call gets a push notification by some unspecified means that there is a call waiting and registers the voip app. If the callcenter agent is logged in the phone should ring as soon as it's registered.

 

[goose2600]

@ad5ou I am not using a voip push servers (just receiving push notification via pushover and starting the voip client via tasker).

@nktech1135 You understood correctly. So looks like using a call center queue would be the best solution.

Thaks you for answering my question.