Ioncube fatal error

[markjcrane]

This topic was brought up in the past. The ticket is now locked. I thought it would be useful to provide the solution.

R

Thread 'Ioncube fatal error'

Apr 21, 2026

I'm seeing this error when running a domain backup

PHP Fatal error: The file /var/www/fusionpbx/app/domain_backup/resources/backup.php cannot be decoded
by this version of the ionCube Loader.
If you are the administrator of this site
then please install the latest version of the ionCube Loader.
in Unknown on line 0

What do I need to do to upgrade ioncube?
System Status is

• RTL
• Replies: 4
• Forum: General FusionPBX Help

The message is stating that ionCube loader is out of date and needs to be upgraded. To upgrade it do the following steps from the command line.

cd /var/www/fusionpbx-install.sh/debian/resources
./ioncube.sh

It's now upgraded. Just wanted to point out that easy to resolve this one.