Issues with faxing

philsh.caa

New Member
Mar 20, 2025
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I created a Fax server and can receive a fax. When I try to send one (PDF or Word), I get the following error message emailed to me:

Couldn't proccess any of the attached files. The following file types are supported for sending over our fax-to-email services: .xlsx

How can I add PDF ?
 
Great. That helped. Thank you.
Now it seems to be stuck in "waiting" status. Is there somewhere I can look to see what is holding it up? Logs, etc.
 
I got that figured out. Making progress.

Now, when I receive faxes I can see them in the "Inbox" on the webpage, but they are not getting forwarded to the email addresses assigned. I know email works as I receive emails when I send faxes. Any suggestions?
 
Yes enter your email credentials under Default Settings -> Email. Fax service still uses the old email settings. We are changing it soon