IVR CallerID Prefix Not Working

Robert Birch

Member
Mar 16, 2017
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I maybe doing something wrong, but I am trying to send a CallerID Prefix to an extension by setting the Caller ID Name Prefix option in the IVR page.

IVR.png

But it doesn't seem to get passed. If I check the call detail record, I don't see the prefix being added.

Am I missing something?

Thanks