IVR Limitations ?

[USA Phoneman]

We are using 5.0.7 We have built 3 IVR's and 6 Ring groups. IN our calling tree. We do not have any problems with the first IVR processing calls, but it seems that the 2nd & rd. IVR's will not function. It almost seems as if their is a License limit on active/functional IVR's.
IS their a limit on IVR's and Ring Groups ?

 

[whut]

The number of IVRs, Ring Groups, etc are not limited on any version of fusionpbx, including the very old version you are using.

 

[USA Phoneman]

Thanks whut

The number of IVRs, Ring Groups, etc are not limited on any version of fusionpbx, including the very old version you are using.

I appreciate the feed back.
I will revisit my programming to see what mistakes I have made.

 

[whut]

you can delete the inoperable ivrs and ring groups and recreate them. that is where I would start.

 

[pbxgeek]

FusionPBX allows you to create duplicate extensions for everything. Chances are, you used already occupied extension. The best way to figure it out is by looking at the FS CLI and checking where the calls fail

 

[jackmorris10]

One key limitation I’ve faced with IVRs is when they're not backed by smart routing logic—especially in setups without CRM integration. It can lead to poor user experience and long resolution times. Curious to hear how others are optimizing their IVR flows beyond basic DTMF inputs.