IVR Missed Call Alert

[glennbtn]

Hi All

We have missed call alerts on ring groups which works great as we always ring someone back if we miss their call. Occasionally we will have someone hang up when they are in 1 of the IVR menus and this is just listed in the call logs as normal clearing.

Is there anyway of getting missed call alerts if someone hangs up in the IVR?

Cheers

 

[sergenkabakci]

You can use such a thing;
<action application="set" data="e_posta=sergen@sergen.com"/>
<action application="set" data="session_in_hangup_hook=true" />
<action application="set" data="api_hangup_hook=lua notify.lua ${uuid} 5111@sergen.com"/>

You need to create "notify.lua"