IVR prompt - not working on iphone

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hfoster

Active Member
Jan 28, 2019
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Code:
    <condition field="destination_number" expression="^1000$">
        <action application="ring_ready" data=""/>
        <action application="sleep" data="1000"/>
        <action application="set" data="hangup_after_bridge=true"/>
Looks like it's missing the 'answer' to me.
 
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MaxBravo

Member
May 21, 2022
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Thank you hfoster, I actually missed that visually. But you know what that did the trick.... For some reason new IVRs are missing that answer line. There must have been an update somewhere which removed that. Thank you very much for your help, this was seriously frustrating me.
 

markjcrane

Active Member
Staff member
Jul 22, 2018
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If you have a new enough version of FusionPBX and likely you do if you have this issue. There is a setting for Default Settings for this. If you didn't skip the required Menu -> Advanced -> Upgrade -> App Defaults (finds missing settings and adds them) or can use php /var/www/fusionpbx/core/upgrade/upgrade.php. Those that skip App Defaults or the upgrade.php will have various problems from avoiding it.
```
Category: ivr_menu
Subcategory: answer
Type: boolean
Value: true
Enabled: true
Description: Add answer to IVR Menu dialplan.
```
 
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