Mac Telephone Call problems

[Adam]

Hi Guys

We've been evaluating FusionPBX for some time now and it really does work well.

We've got a strange issue where the Apple Mac VoIP client (Telephone 1.3.1) is unable to dial outside numbers. Dialing internal extensions work fine but external calls timeout.

Other clients such as Zopier and Bria work fine.

Has anyone else seen this behavior?

I've attached our dial plan, which works for other clients, all apart from Telephone.

Any advice would be greatly appreciated.

Thanks

Adam

 

[Adrian Fretwell]

You may get more information from looking at the switch log. Status -> Log viewer.

 

[Adam]

You may get more information from looking at the switch log. Status -> Log viewer.

It turned out to be an issue with the Digital Ocean firewall! Policies looked ok but the F/W was doing something strange. Recreating the policies cleared it up

 

[DigitalDaz]

We can mark this solved then?