No Outbound Calls possible. RECORD_ERR for SRV

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Servitor

New Member
May 14, 2020
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Good day everyone.

I have a (hopefully) little problem with my FusionPBX. I'm not able to place outbound calls. Inbound are working fine, no problems there.

I looked around in the logs an stuff and found this part:


sres.c:2988 sres_query_report_error() sres(q=0x7fef1c09fa30): reporting error RECORD_ERR for SRV _sip._udp.sip.solucon.com.
nua_stack.c:271 nua_stack_event() nua(0x7fef20190bf0): event r_invite 503 DNS Error
nua_session.c:4140 signal_call_state_change() nua(0x7fef20190bf0): call state changed: calling -> init
nua_stack.c:271 nua_stack_event() nua(0x7fef20190bf0): event i_state 503 DNS Error
nua_stack.c:271 nua_stack_event() nua(0x7fef20190bf0): event i_terminated 503 DNS Error
nua_dialog.c:397 nua_dialog_usage_remove_at() nua(0x7fef20190bf0): removing session usage


wich seems to explain why its not working. My problem is: I have no idee why that error is there.
I assume FusionPBX dos have trouble with SRV Records?

If i use the gateway credentials with a softphone on my computer, there is no problems, calls get in and out.


Dos someone has an idee, how I can get rid of this error?


Best regards,
Servitor
 

Amit Iyer

Member
Feb 6, 2018
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Try using IP (92.197.180.224) instead of the Domain in the gateway, it should work.
Or in the domain use sip.solucon.com
 

Servitor

New Member
May 14, 2020
2
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Using one of the possible IPs leads to

Failed Registration with status Forbidden [403]

and nothing is working anymore.
 
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