No ping in registrations list

[AIC2000]

Just a bit of education really. Why do some UDP-NAT registered endpoints show 0.00 ping in the registrations page, and others show the ping fine?

From what I've gathered, it is something to do with the internal SIP profile settings for NAT need to be weakened for this to work better?

 

[tjfayaz]

Hi sorry I know this is an old thread, did you get to the bottom of your 0.00 pings? ALL registrations on my system show ping as 0.00 so I'd like to know what is required to get the ping display to work.

 

[ad5ou]

You can force it at the profile level, but typically causes extra overhead that might not be needed profile wide.
If you want to monitor a few extensions, this can also be set at the extension level in the "advanced settings" of the extension edit page.

 

[mcs3ss2]

Hi @ad5ou very interesting, I have always enabled ping from extension. I did not know it can be achieved by the profile.

Can you point out, where do I enable this profile wide?
Also what is the optimum ping value mine is usually between 5-15 ... Is this considered good?

 

[tjfayaz]

You can force it at the profile level, but typically causes extra overhead that might not be needed profile wide.
If you want to monitor a few extensions, this can also be set at the extension level in the "advanced settings" of the extension edit page.
View attachment 2961

I did not notice this option thanks! However even with force ping true on the extension level the ping still shows as 0.00

 

[mcs3ss2]

Once you enable it, you would need to provision the phone again.