Ondemand Call Recording - Recording Started Announcement

[mcs3ss2]

Hi Folks
I have enabled on demand call recording (*2) which is working fine.
I want to play a message (call recording started) when the recording is started. i.e as soon as the *2 is pressed.
Can someone point me to the right direction? If anyone has implemented this, can they share their experience please.
Thanks, hisheeraz

 

[mcs3ss2]

Hi again, anyone willing to help here?

 

[mcs3ss2]

no one is interested to chip in their thoughts?

 

[ad5ou]

Haven’t tried using on demand recording but it might be as simple as adding a playback action before or perhaps after the record session action.

 

[mcs3ss2]

I tried adding playback action and pointing to file wave file (in dialplan manager) but audio plays as soon as the destination number is dialed and call is connected. Without pressing *2 (for on demand recording to record active call).

When I press the feature code *2 the recording starts and I can play it back after the call is finished/ended but CALL RECORDING STARTED alert does not play.
here is the image of the dial plan manager






Any idea?

 

[ad5ou]

After having a look at the dialplan it would take a bit more work to allow for additional actions to happen with *2 etc but it can work as desired.

Refer to section 3.3 of Freeswitch bind digit documentation https://freeswitch.org/confluence/plugins/servlet/mobile?contentId=3965705#content/view/6586414

The existing dialplan uses the command string to actually activate the recording instead of executing a certain other dialplan as in the example in link above.

if I have time in the next day or two I can build an example using Fusionpbx dialplan pages to show how to add the necessary changes.

 

[mcs3ss2]

3.3 in the above link means I need to create another dialplan.xml and call that in the origional dialplan?

 

[ad5ou]

The Freeswitch documentation assumes everything is in dialplan.xml and usually in “default” domain/context. In the case of Fusionpbx, “default” would be your domain name for the tenant or $(domain_name)

The command can call any dialplan similar to how inbound routes usually transfer to <endpoint> XML mypbx.domain.com

it will require a new entry in the Fusionpbx dialplan for the new actions but can be added via the Fusionpbx GUI.

 

[mcs3ss2]

Here is the On_Demand_Recording XML File

<extension name="call_recording_on_demand" continue="true" uuid="ecd68472-d598-4869-acce-2986312be4aa">
    <condition field="${sip_authorized}" expression="true" break="never">
        <action application="set" data="bind_target=both" inline="true"/>
        <anti-action application="set" data="bind_target=peer" inline="true"/>
    </condition>
    <condition field="" expression="">
        <action application="bind_digit_action" data="local,*2,exec:record_session,${recordings_dir}/${domain_name}/archive/${strftime(%Y)}/${strftime(%b)}/${strftime(%d)}/${uuid}.${record_ext},${bind_target}"/>
        <action application="digit_action_set_realm" data="local"/>
        <action application="bind_digit_action" data="local,*5,api:uuid_record,${uuid} mask ${recordings_dir}/${domain_name}/archive/${strftime(%Y)}/${strftime(%b)}/${strftime(%d)}/${uuid}.${record_ext},${bind_target}"/>
        <action application="bind_digit_action" data="local,*6,api:uuid_record,${uuid} unmask ${recordings_dir}/${domain_name}/archive/${strftime(%Y)}/${strftime(%b)}/${strftime(%d)}/${uuid}.${record_ext},${bind_target}"/>
    </condition>
</extension>

I cannot figure out where to put the wave file link so it may work (play message)

 

[mcs3ss2]

When I type the below line just above first bind_digit_action

<action application="bind_digit_action" data="*2,lua:streamfile.lua Call_Recording_Started.wav"/>

Nothing happens, no recording alert, no recording

 

[ad5ou]

An example of how it would need to be is in the bind_digit dial plan.


So the on demand call recording would need to have similar.
Edit the on_demand dial plan to exec recondemand XML ...

Create a new dial plan call recondemand using the GUI press Add in Dial plan manager

The name above isn't important but labels the new dial plan.
The condition 1 should match the dial plan name entered in the on demand exec statement.
The 2 actions aren't important and will be edited after the dial plan is created.
Find the newly created dialplan (order 200) and edit the actions etc as needed

 

[mcs3ss2]

I got the idea, thank you @ad5ou
I will test this out as soon as I am in front of my comp

 

[mcs3ss2]

Thank you @ad5ou for taking time however there is still no joy, does this makes any sens what i did here for both dialplans

 

[ad5ou]

Your second *2 action is overriding the first one. disable the second (original one)
It looks like you have a typo in the first *2 action data should be ${context} but you have ${contxt} <--missing the "e".

Add to your "record_announce_alert" dialplan
action record_session <path/to/blah/blah/blah.wav> (path/filename can be copied from original string above)

 

[mcs3ss2]

did not work out this time again
here is the dialplan







What am I doing wrong?

 

[ad5ou]

Almost there. Your "record_session" shouldn't be a direct copy from previous dial plans.
action record_session $${recordings_dir}/${domain_name}/archive/${strftime(%Y)}/${strftime(%b)}/${strftime(%d)}/${uuid}.${record_ext},${bind_target}

 

[mcs3ss2]

Hi mate, thank you for getting back to me, I am not getting what you are trying to convey. there are no similarities between record_announce_alert and call_recording_on_deman

this line exists on record_announce_alert only

action record_session $${recordings_dir}/${domain_name}/archive/${strftime(%Y)}/${strftime(%b)}/${strftime(%d)}/${uuid}.${record_ext},${bind_target}

Am I missing something?

 

[ad5ou]

Your screenshot of "record_announce_alert" showed the data field as the original bind digit action data.

This should show the path/filename variables for recording the session.

Also

Continue should be set to "true"