SOLVED Phone Not registering

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cp6183

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Oct 29, 2019
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Hello Everyone,
I am needing help to why i cant register my phones. I have two setups, one behind NAT at home and one setup for production online. The production setup I have gateway reg, however I am unable to reg my Yealink w52p. I am receiving the following error.

I replaced my fusion IP with Public IP.

I have been posting through out the forum with different issues. My home setup I have everything setup just can not receive calls and cannot dial IVR internally or externally. I now am unable to dial ext 2 ext. I copied the same setup but can not even register my phones in my production setup. I am doing my best to learn this as I have 2 customers awaiting service. Can anyone ride with me and help me.


Code:
You must define a domain called 'Public IP Here' in your directory and add a user with the id="2002" attribute
and you must configure your device to use the proper domain in it's authentication credentials.
2019-12-26 15:01:40.214706 [WARNING] sofia_reg.c:1743 SIP auth failure (REGISTER) on sofia profile 'internal' for [2002@Public IP] from ip 96.70.2.142
2019-12-26 15:02:06.354713 [WARNING] sofia_reg.c:489 Timeout Registering 3062fd86-8549-4a3f-a6d1-1ba00c75bf9e
2019-12-26 15:02:06.354713 [WARNING] sofia_reg.c:489 Timeout Registering 3062fd86-8549-4a3f-a6d1-1ba00c75bf9e
2019-12-26 15:02:07.354721 [WARNING] sofia_reg.c:510 3062fd86-8549-4a3f-a6d1-1ba00c75bf9e Failed Registration [908], setting retry to 30 seconds.
2019-12-26 15:02:07.354721 [WARNING] sofia_reg.c:510 3062fd86-8549-4a3f-a6d1-1ba00c75bf9e Failed Registration [908], setting retry to 30 seconds.
2019-12-26 15:02:11.154703 [WARNING] sofia_reg.c:1798 SIP auth challenge (REGISTER) on sofia profile 'internal' for [2002@Public IP] from ip x.x.x.x
2019-12-26 15:02:11.214700 [WARNING] sofia_reg.c:2935 Can't find user [2002@Public IP] from x.x.x.x
 
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