Play ringtone before IVR prompt


Currently incoming calls are directed to an IVR with a recorded greeting.
Can anyone recommend the correct method to play a ringtone or two to the caller before the greeting of the IVR starts?



Staff member
The real question I have is why do you want to do this? I just can't savvy why you want to delay your calls getting to their endpoint. I'm for getting to that answered stage in the shortage possible time. Introducing an unnecessary delay however short just doesn't seem to make sense.