Poly vvx 450 Provisioning question

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jrosetto

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Apr 29, 2020
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So I am attempting to provision a polycom vvx 450 through the FusionPBX provisioning manager and I see it pulling the config but no changes are being made on the phone after it pulls the file so I have a few questions because this isn't the first phone that I have had issues with.

When this happens and there is already a provisioning template created should I expect it to work or if the phone is new enough is there a chance that I am going to have to make modifications to the template?

When creating my own templates is there a guide with the variables so I am not hard-coding everything on the template?

Are there any getting started guides on this as I am fairly new to FusionPBX. I am primarily using polycom and yealink at this point but I have attempted to use fanvil and grandstream without much success.

Thank in advance for any input you may have.
 

ad5ou

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Jun 12, 2018
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Best place to find additional variables for templates are in existing templates and Default Settings>Provision.

Also for the VVX450, you should be using the "polycom/5.x" template unless it has the Obi firmware. The vvx450 specific template in Fusion is for Obi firmware only.
 
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jrosetto

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Apr 29, 2020
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Gotcha. So polycom/5.x refers to the firmware version 5? Same goes for polycom/4.x and 3.x?
 

ad5ou

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Jun 12, 2018
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Correct.
Also, the 5.x template works fine for version 6.x firmware it just doesn't have the additional settings available in 6.x firmware
 
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