Problem registering device from a new IP

[meale00]

Hi, i've installed Fusion PBX on an Amazon AWS istance. Everything works fine, but when i try to register a new device (eitherwise an IP phone or a softphone app) from a new IP, feels like the IP become blocked. Because also the web interface will not load anymore any page.
But at the same time the server is not blocked, because the others phone registered with another ip can make calls.


To "support" a new IP, i have to reboot several time the server via the AWS Console, and at the end, the device become "registered". It could be a possibile bug? I tried also to check any blocklist/spamlist like IPTables, Fail2Ban and PF, but seems that no one is installed.
What could be the problem?

Thanks
have a nice day

 

[meale00]

Hiii, there's someone that can help me?

 

[datafanatics]

If the same IP can no longer connect to the web interface after attempting to register a SIP phone, then you are for sure being firewalled off, likely by fail2ban. Running 'fail2ban-client banned' should show you any banned IP addresses. If that shows none, check to see if firewalld blocked it somehow with 'firewall-cmd --direct --get-all-rules' or another 'iptables -L -n -v'

If it was in fact in fail2ban, you can whitelist it by editing '/etc/fail2ban/jail.conf' and looking for ignoreip= You can have multiple IP addresses ignored, they are seperated by a space, IE 'ignoreip = 127.0.0.1/32 4.2.2.1/32'

Just add the IP with /32 on the end, save it and run 'fail2ban-client reload'

 

[meale00]

There's a way in which i can disable fail2ban?
The problem starts when i try to connect from my mobile phone internet. When i'm connected to my Wifi, it works and become registered, when i switch to my mobile internet, become unregistered.

 

[datafanatics]

I’m mobile right now but maybe try ‘systemctl disable —now fail2ban’

I’d discourage doing this long term though. You should fix the issue, not bandaid it by turning off security. However turning it off to test should be fine for a short period of time.

 

[meale00]

I saw this thread and it says that it has downgraded to an another version (from 5.0.3 to 5.0.1)

SOLVED - new installation on debian 11 not registering extension softphones

Hello, I have been trying for last 3 days and for some reason which I cannot find, the system doesn't let me register softphones. I have followed the entire procedure which has always worked for me. I get an error with #503. Furthermore system sometimes freezes and I have to reboot the server...

www.pbxforums.com

5.0.3 is actually my installed version. Do you know how can i pass to 5.0.1? I think is the actual stable version