Problem with all email templates

joseweb

New Member
Aug 21, 2025
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Good afternoon. We are having issues with the email templates. When I receive a missed call, a transcription, or a voicemail, the changes I made in the panel (at `app/email_templates/email_templates.php`) do not appear; the same unmodified email arrives every time. Has something changed—perhaps in an update—that we should be aware of?

Thank you very much for everything.
 
Good afternoon. We are having issues with the email templates. When I receive a missed call, a transcription, or a voicemail, the changes I made in the panel (at `app/email_templates/email_templates.php`) do not appear; the same unmodified email arrives every time. Has something changed—perhaps in an update—that we should be aware of?

Thank you very much for everything.
maybe you need to run
php artisan config:cache
in /var/www/fspbx
be aware that future updates may overwrite your file changes.
 
@joseweb We have not consolidated all email templates into a single place. This is one of the remaining pages we have to redesign. So currently, not all templates used by the system are stored there. If you have any questions, please reach out to support, and we'll help you figure out a solution.
Redesign of this page is on the roadmap. Once we do, all templates will be managed from the same place.
 
Good afternoon, thank you very much for the message—I was going crazy, haha. There’s no rush; we’re relieved to know the solution is on the way.
 
@joseweb Heads up, version 1.9.6 now includes a brand new Email Template page where you can create a copy and override any default templates.
This is a breaking change. Because templates under /var/www/fspbx/resources/views/emails will no longer be used.
You will need to
Code:
git stash
your template changes before the update and apply them using the new Email Template page. Navigate to Advanced-> Email Templates
If you land on the old page, log out and log back in. The menu is cached and gets rebuilt during login.
 
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