Problem with outbound calls timing out at 30secs

[djacob]

hello all, anyone have a issue when customer calls from ext to cell phone and it rings 6 times (30 secs) and freeswitch pulls the call back and goes to next route choice over and over again before the cell VM answers. then customer hears 90 seconds of ringing then busy with NO_ANSWER as the cause code?

need to adjust the time freeswitch waits for answer before pulling call back and going to next choice

tried bridge_answer_timeout but that doesnt work.

any help?

 

[djacob]

I did find that the issue is when the carrier doesnt send early media, which is only on random calls, the call_timeout on the extension was killing the calls after 30 seconds and pulling it back.

the newer software has a line in the dialplans for "unset" "call_timeout" , however our dialplans are older than that rule.

if you have the same problem, add a line in the outbound route before the bridge

action unset call_timeout inline-true