Provisioning/File system not working?

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jessiem

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Feb 11, 2024
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I am trying to provision a Polycom VVX 400 running software version 5.9.7.3480. I'm pretty sure I've got the Fusion side configured correctly. However, all of the directory files return a 404, and the phone falls to the default config due to a data error of sorts.

Code:
000659.722|cfg  |*|00|RT|Changed prov general
000659.732|cfg  |*|00|Prov|Starting to provision
000659.843|cfg  |4|00|RT|cfgReadAnyConfigFromFlash: Data length is invalid (0xffffffff bytes).
000659.843|cfg  |4|00|RT|cfgReadAnyConfigFromFlash: error reading config, using defaults
000700.103|copy |*|00|Server '192.168.0.169' said 'app/provision/0004f28ea84c.cfg' is not present
000700.103|cfg  |4|00|Prov|File transfer failed due to curl error code:22 and respCode:404
000700.243|copy |*|00|Server '192.168.0.169' said 'app/provision/000000000000.cfg' is not present
000700.243|cfg  |4|00|Prov|File transfer failed due to curl error code:22 and respCode:404
000700.243|cfg  |4|00|Prov|Download of master configuration file failed
000700.243|cfg  |4|00|Prov|Trying to boot from existing configuration
000700.244|cfg  |4|00|Prov|Update configuration failed
000700.249|cfg  |4|00|Prov|Not setting device parameters since configuration was not updated.
 

markjcrane

Active Member
Staff member
Jul 22, 2018
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In default settings under category provision there is a setting enabled that needs to be set to true for provisioning to be enabled. This was put there to only enable provisioning when you have secured it in some way.
 

jessiem

Member
Feb 11, 2024
41
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In default settings under category provision there is a setting enabled that needs to be set to true for provisioning to be enabled. This was put there to only enable provisioning when you have secured it in some way.
What setting is it?
 

voipBull

Member
Dec 3, 2023
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The setting itself is called 'enabled' under Default settings > Provision. Here, this thread has more info about device provisioning in FusionPBX.
 

jessiem

Member
Feb 11, 2024
41
1
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Alright, Now the phone and pbx talk with one another. I am getting this now.
Code:
0213164334|cfg  |*|00|Prov|Starting to provision
0213164334|copy |4|00|SSL_connect error Peer certificate cannot be authenticated with known CA certificates.SSL certificate problem, verify that the CA cert is OK. Details:
error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed
0213164335|copy |4|00|SSL_connect error Peer certificate cannot be authenticated with known CA certificates.SSL certificate problem, verify that the CA cert is OK. Details:
error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed
0213164335|cfg  |4|00|Prov|Download of master configuration file failed
0213164335|cfg  |4|00|Prov|Trying to boot from existing configuration
0213164335|cfg  |4|00|Prov|Update configuration failed
0213164335|cfg  |4|00|Prov|Not setting device parameters since configuration was not updated.
0213164335|cfg  |*|00|Prov|Finished updating configuration
0213164335|so   |*|00|SCEP feature is disabled.
0213164335|copy |4|00|SSL_connect error Peer certificate cannot be authenticated with known CA certificates.SSL certificate problem, verify that the CA cert is OK. Details:
error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed
0213164335|log  |4|00|UtilLogServerC::uploadFifoLog: upload error. protocol 0 result = -1
0213164335|log  |4|00|Failed to upload boot log on start up.
0213164336|clist|4|00|dbSet::load:cleared load error state m_sync=<0x40>
0213164336|copy |4|00|SSL_connect error Peer certificate cannot be authenticated with known CA certificates.SSL certificate problem, verify that the CA cert is OK. Details:
error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed
0213164336|clist|4|00|dbSet::srv2mem:'000000000000-directory.xml' File transfer failed, trying to get local file
0213164336|copy |4|00|SSL_connect error Peer certificate cannot be authenticated with known CA certificates.SSL certificate problem, verify that the CA cert is OK. Details:
error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed
0213164336|clist|4|00|dbSet::srv2mem:'000000000000-directory.xml' File transfer failed, trying to get local file
0213164338|so   |*|00|SCEP feature is disabled.
0213164341|ec   |*|00|Initial log entry. Current logging level 4
 

voipBull

Member
Dec 3, 2023
61
10
8
Thats quite a self explanatory issue. Its complaining about SSL cert verification. Just disable SSL cert verification on your phone.
 

ardyhash

Member
Jan 7, 2021
86
12
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44
why not actually get a valid cert, there's a script for that in the installation resources and documentation somewhere.
 
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