Record call on demand with * 2

[Carlos Pastor]

Hello,

I am trying to record a call to order and I read in the documentation and in the forum that it is possible to do this action with * 2, but I can not find how to configure it in the "Dialer Manager".

Is there anyone who can help me?

Regards,

 

[Carlos Pastor]

I configured this:

"<extension name="Local_Extension">
<condition field="destination_number" expression="^(10[01][0-9])$">
<!-- bind_meta_app can have these args <key> [a|b|ab] [a|b|o|s] <app> -->
<action application="export" data="RECORD_STEREO=true"/>
<action application="export" data="RECORD_TOGGLE_ON_REPEAT=true"/>
<action application="bind_meta_app" data="2 ab s record_session::$${base_dir}/recordings/${caller_id_number}.${strftime(%Y-%m-%d-%H-%M-%S)}.wav"/>
<action application="bridge" data="user/$1@${domain_name}"/>
</condition>
</extension>"

But when I am in a call and press *2, the call is not recorded.

What else do I need to configure?

 

[DigitalDaz]

When you say you configured this, where did you configure this?

 

[Carlos Pastor]

In the "Dialplan Manager" I configured the "Record_Active_Call" "*2".

Is possible the Fusion not listen the DTMF tones during a call?

If I try to press "*870" it work ok. But in a call if I press "*5900" to park a call, not work, how neither not work "*2".