Ring Group CID Number prefix

[bdmonsey]

I'm trying to setup a prefix that when a ring group is forwarded to an outbound call it should come up as 999#8885551212
but for some reason the system ignores the prefix, can anyone help me with this?

I'm running Fusion version 5.1.0

 

[agree]

External calls are using loopback, which might be the reason. The ring group lua script exports effective_caller_id_name with the prefix to the bleg, but in the case of loopback it might not get exported to the real b channel. The logs should show you whether it was set on the bleg.

 

[agree]

In any case, with the external numbers, what are the chances the receiving carrier will trust the caller ID name?

 

[bdmonsey]

In any case, with the external numbers, what are the chances the receiving carrier will trust the caller ID name?

Name usually never goes along, especially when it's transferred to a cellular.