Route call on bases of Caller ID

[mudasar321]

Hi Guys, just want to know is there any possibility to route incoming calls on the bases of caller ID. Suppose I've set DID 123456789 for incoming calls. I want if New York <6466535718> call to this DID it should go to extension 214 mailbox, if anyone else is calling it should ring on ext 213. Is it doable?

 

[JamesBorne]

I can't completely understand the question.
Do you just want to route call based on caller ID number?

 

[mudasar321]

Hi James, yes I want to route call based on caller ID number or CNAM/caller ID name. Here is my query. Current I've a DID appointed on Fusionpbx 5162100768 and when someone from outside call on this number I've set it to ring on ext 213. Now I want if caller 6466535718 call on DID 5162100786 it should go to extension 214. If anyone else is calling on DID 5162100786 it should go to extension 213.

 

[JamesBorne]

Just add another condition in your Inbound Route for caller_id_number or another variable.

 

[mudasar321]

Hi James, can you please put any example so I can do it easily.

Thanks