Setting distinctive ring in dialplan, not Ring group.

[moc]

Looking for help in setting 'distinctive ring' for internal calls.
No problem setting it with call groups but can't use callgroups for this solution for other reasons.

Can I use the xml code to force the use of a distinctive ring called "internal-extension" for all extension to extension calls (extension numbers between 200 and 286)
The Yealink handsets already have a ring defined for "internal-extension" wwhich works if I use a callgroup

I thought a dialplan with
<extension name="Internal_calls" continue="true" >
<condition field="caller_id_number" expression="^(2[0-8](0-6)$" break="on-false"/>
<condition field="destination_number" expression="^(2[0-8](0-6)$" break="on-false">
<action application="export" data="distinctive_ring_tones.internal-extension"/>
</condition>
</extension>

But this is all new to me and I am obviously missing something.
Any help gratefully received
Thanks
Mark

 

[flagman]

this works for me with yealink phones

action > export > alert_info=ringtone-Ring1.wav

 

[moc]

Hi flagman,
Thanks for that, unfortunately , not working for me.
I tried

action

export

alert_info=ringtone-Ring3.wav

If you get a chance to post the complete dialplan, maybe I can spot what I am doing wrong.

I also found a thread suggesting:
action > export >distinctive_ring_tones.alert_info.1.ringer = 3
but that didn't work either?
Thanks
Mark

 

[hfoster]

I've done it this way, just after the call direction is set. As the default provisioning templates set the Yealink alert_info strings, this works if FusionPBX provisioned the phones.

 

[moc]

View attachment 2624

I've done it this way, just after the call direction is set. As the default provisioning templates set the Yealink alert_info strings, this works if FusionPBX provisioned the phones.

Thanks hfoster,
Yes this worked for me too with the yealink
("internal-extension" ringtone is defined on the handset)

Not working for my fanvil phones so I will lookinto something wrong with the provisioning.
Many thanks

 

[tyryko]

If it helps I have noticed with Polycom phones anyway I had to use:
sip_h_Alert-Info=internal

I think the alert info may be slightly different with every manufacture but even others that I have found over the years have shown alert_info but at some point years ago when trying to get it to work someone had posted the sip_h_Alert-Info= and it has worked for me.

I haven't tried alert_info recently so maybe something changed, I just like to post it in case someone was struggling like me.

Thanks hfoster,
Yes this worked for me too with the yealink
("internal-extension" ringtone is defined on the handset)

Not working for my fanvil phones so I will lookinto something wrong with the provisioning.
Many thanks

View attachment 2627