Hello,
I've recently noticed that the voicemail tutorial, if enabled, is not playing. There is silence during that time and from what I can tell in the logs is not erroring. The sound file(s) are there and play fine when downloaded manually.
I'm not sure if it's related but on some endpoints when logging into voicemail it plays "press 5..." which is the end of the normal voicemail menu. This is only noticed on end points that are connecting/using (16000hz) and above. When using an older phone (8000hz), it works fine.
Any ideas?
I've recently noticed that the voicemail tutorial, if enabled, is not playing. There is silence during that time and from what I can tell in the logs is not erroring. The sound file(s) are there and play fine when downloaded manually.
I'm not sure if it's related but on some endpoints when logging into voicemail it plays "press 5..." which is the end of the normal voicemail menu. This is only noticed on end points that are connecting/using (16000hz) and above. When using an older phone (8000hz), it works fine.
Any ideas?