There is nothing wrong with using AI to write code when you have the experience to guide it, evaluate its output, and recognize mistakes. Like operating a forklift, using a powerful tool safely requires knowledge and training. Giving someone access to that tool does not automatically qualify them to use it.
I use AI myself, and I accept AI-assisted pull requests when the contributor understands the code they are submitting, has tested it, and can explain their decisions. The contributor remains responsible for the quality and correctness of the work, regardless of how it was produced.
My concern is with people submitting code they do not understand and cannot properly assess. In experienced hands, AI is a powerful development tool. Without the knowledge to identify and correct its mistakes, it can introduce serious problems.
When an admin "impersonates," they are not impersonating a tenant directly. They impersonate a user, and everything that user can see (including that user's tenant context) comes along for the ride.
A tenant is an organization or customer on the phone system — for example, a company that uses the PBX. Each tenant keeps its own extensions, SIP accounts, and phone settings separate from every other tenant. Two tenants can even use the same extension numbers without clashing, because each one's data stays in its own space.
Admins and impersonation
Admins impersonate users, not tenants. So when an admin impersonates someone, they see exactly what that user sees, including that user's tenant membership. This is how an admin steps into the portal as a customer experiences it.
The two types of tenants
There are two types of tenants: customer and default.
Customer tenants are opened only to the users granted membership in that tenant (and to admins, who can enter one by impersonating a member).
The default tenant is only available to admins. It holds the resources that belong to the system itself, like the default SIP realm. If you do not need the multi-tenant feature, you would run the whole PBX here.
