Time Conditions

[mark.milton]

I have created a time condition to go to voicemail between 5pm and 9am but it's not triggering. Any ideas why?

Thanks

 

[hfoster]

How have you defined it? I recommend using Time of Day.

Hour of Day does not do what you think it does, '5pm' means all the way up to 5:59pm. It's supposed to combined with 'Minute of Day' which is absent in FusionPBX.

 

[mark.milton]

Just checked and is set to use Time of Day.

I tested it this morning and was able to receive calls before the set time so looks like the condition is being ignored

 

[hfoster]

Your inbound route is pointing to it, right? Also, the system time is correct? You can check it in fs_cli:

freeswitch@> strftime_tz
2022-04-11 09:37:25

If not, you might have to try a call and see what the freeswitch log says. Maybe it's hitting another route.

 

[MKNGRP]

Just checked and is set to use Time of Day.

I tested it this morning and was able to receive calls before the set time so looks like the condition is being ignored

Please post screenshots of your configurations or give us a bit more detail.

 

[MKNGRP]

Just checked and is set to use Time of Day.

I tested it this morning and was able to receive calls before the set time so looks like the condition is being ignored

In addition: I would highly recommend configuring a time zone within the default settings. Click on default settings -> Type in "time_zone" -> click on the check box and copy it to your specified domain -> click on advanced -> domains -> choose your domain and set the time zone UTC accordingly. Reload XML and ACL and flush the cache. See if that helps.

 

[mark.milton]

Got it working after a restart