TIP - Log Agents In & Out of Individual Queue's

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gflow

Active Member
Aug 25, 2019
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Hey Guys,

I wasn't aware this was possible with FusionPBX until I discovered it last night, I'm sure some of you already knew though but thought i'd share it anyway.

If you add the "agent" widget to the user dashboard. It allows you to log in or out of individual queue's.

Normally when you go to the "Agent Status" page and log an agent out it will log that agent out of all queue's they are associated with - that was the only way I thought you could do it until I tested the widget last night.
 
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