I am currently running the latest fusionpbx with freeswitch 1.10.12. I would like to know if anyone knows if the problem in the subject line above has been addresses in freeswitch 1.10.13?
Issue:
If two different outside callers dial into a business and are picked up by two different employees. Then with this business set up to use the valet park auto, they both transfer the call to valet park auto (*5900) it will 100% of the time merge the two outside callers. the callers can then talk to each other. This is not good. It doesn't actually happen as much as you think but I do have a customer that it is happening to.
I know why it is happening. 2 seconds is the magic number. if both calls are placed into the valet parking within 2 seconds of each other they will occupy the same slot.
my question:
Is anyone out there aware of this and have do you know if it was fixed with freeswitch 1.10.13.
If this is the wrong forum to post this, I do apologize. If you could redirect me to the proper place I would appreciate it. Thank you
Sincerely,
Doug Dassow
Issue:
If two different outside callers dial into a business and are picked up by two different employees. Then with this business set up to use the valet park auto, they both transfer the call to valet park auto (*5900) it will 100% of the time merge the two outside callers. the callers can then talk to each other. This is not good. It doesn't actually happen as much as you think but I do have a customer that it is happening to.
I know why it is happening. 2 seconds is the magic number. if both calls are placed into the valet parking within 2 seconds of each other they will occupy the same slot.
my question:
Is anyone out there aware of this and have do you know if it was fixed with freeswitch 1.10.13.
If this is the wrong forum to post this, I do apologize. If you could redirect me to the proper place I would appreciate it. Thank you
Sincerely,
Doug Dassow