VM Greeting issue, cant record from end point

sly

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Feb 21, 2021
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FS PBX, just installed on top of fully functional FusionPBX to test using the latest install script. All appears to be working except when using the endpoint to record a VM greeting, you get to the point where you recording greeting and need to press any key or just stop speaking for it to end recording but no matter what keys you press, it will not stop recording and even if you stop talking, it will just eventually time out and kick you back to initial menu where you need to select that you want to record greeting. I tried it from three different endpoints: desk phone, cordless phone via ATA, Groundwire app, and a different tenant domain. The result was the same. Running 0.9.63
 
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This was solution from @pbxgeek to get this resolved. Maybe it will help others. Mods had to approve my post and i reached out to pbxgeek via dm and got it resolved.

Hi @sly if you installed on top of existing FusionPBX, I believe the issue would be with the voicemail script. It probably didn't apply the script from FS PBX correctly. I've seen this before. There might be other scripts that are broken that you will discover later. The best approach is to replace the entire script directory from the FS PBX.

Replace all scripts in this directory
Code:
/usr/share/freeswitch/scripts/

with scripts from this directory
Code:
/var/www/fspbx/public/app/switch/resources/scripts/

then run the FS PBX uddate command:
Code:
cd /var/www/fspbx<br>php artisan app:update

Then try the voicemail recording again.

Also in FS PBX, you can create AI greetings and upload files through the portal.