VoiceMail Var not working

[MTR]

Good Morning

i am trying to remove that before we listen to a VM the system should not announce the date and time.callerID

so i add it this 2 variables to the system

vm_say_caller_id_number = false
vm_say_date_time = flase

the system is still announcing it what i am missing. do i need to reload anything?

 

[DavidPierce]

bump

 

[DigitalDaz]

Where are you setting these variables?

 

[DavidPierce]

Thanks for the question - I did figure out how to fix this. It was in the scripts where I could change it to false.

But I am having a different issue- voicemail skips when leaving a message. if we count 1,2,3,4,5,6,7,8.9. we will hear 1 2 3 6 7 9. We see it switches to L16 for both 4.2 and 4.4 but 4.4 skips. No issues with 4.2

 

[DigitalDaz]

David,

I have not experienced this but it certainly isn't the first time I have heard reports of this.

 

[DavidPierce]

David,

I have not experienced this but it certainly isn't the first time I have heard reports of this.

David,

so no help

 

[DigitalDaz]

Is this reproduceable or random?

 

[MTR]

Thanks for the question - I did figure out how to fix this. It was in the scripts where I could change it to false.

But I am having a different issue- voicemail skips when leaving a message. if we count 1,2,3,4,5,6,7,8.9. we will hear 1 2 3 6 7 9. We see it switches to L16 for both 4.2 and 4.4 but 4.4 skips. No issues with 4.2

How did you fix it in 4.2 it only works for me on 4.4

 

[DavidPierce]

M

How did you fix it in 4.2 it only works for me on 4.4

The issue is not happening in 4.2 for me. Sorry