When a parked call is retrieved - it does not showcase the original caller ID

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MKNGRP

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Mar 26, 2021
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Good Afternoon Community!

I hope all is well.
I have a question regarding Call park.
When a call is parked by my client and subsequently retrieved - it does not showcase the original caller ID.
Can anyone help in regards to this? I would greatly appreciate it.
Thank you in advance!
 
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Jonathan Black

Member
Jan 9, 2018
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I can't really help on this, other than to confirm this behaviour on my system, using Grandstream phones (GRP/GXP). It would also be nice to be able to see the caller ID on the BLF button, instead of "From park". I suspect these issues are related.
 
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