Recent content by Incred

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    Stop call recordings

    Thanks for your help. I restarted Fusion on the weekend and the recordings continue. Do you mean even though the GUI states recording = false the database may still have this value as true?
  2. I

    Stop call recordings

    After a change is made does anything need to be restarted for the change to take effect?
  3. I

    Routing extensions to different gateways

    This is now working. Thanks everyone.
  4. I

    Stop call recordings

    Thank you. Inbound Destination is set to false Call centre is set to false Extension is set to disabled Anywhere else this could be set? I have checked here too and all is disabled:
  5. I

    Stop call recordings

    It appears that all inbound calls are being recorded and I wish to stop this however I cannot see where this has been enabled and how to deactivate it: My flow is simply: Inbound Route > Call Flow > Call Centre
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    Routing extensions to different gateways

    Is the call_direction_outbound (order:22) just a generic entry that would apply to all outbound routes?
  7. I

    Routing extensions to different gateways

    Thank you. It appears toll_allow puts a condition on the outbound route that I can tie to the extension. If each outbound route is tied to a gateway and I need to be utilising two gateways I expect I will need another outbound route. Currently I have this: Should I duplicate only the bottom...
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    Routing extensions to different gateways

    Hi, I have two sites with extensions numbered: Site 1 = 100-199 Site 2 = 200-299 I have two gateways configured and I wish to push site 1 out via GW 1 and site 2 out via GW 2. I have both gateways setup however am unsure of how to configure the outbound routes. By default Fusion creates two...
  9. I

    Uploading a custom VM greeting

    lol... I did not know you could do it this way. Talk about making life harder than it needs to be. Thanks for the help, it is working now!
  10. I

    Uploading a custom VM greeting

    Ahhh, I see what is happening... I have added Alternative Greeting ID = 1 and the message being played is: "The person at mailbox 1 is currently unavailable, please leave a message after the tone" So this means the standard greeting is not being overridden by my custom .wav file I have uploaded.
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    Uploading a custom VM greeting

    I have added greeting_1.wav I checked the logs and it is playing: /usr/share/freeswitch/sounds/en/us/callie/voicemail/vm-person.wav digits/1.wav /usr/share/freeswitch/sounds/en/us/callie/voicemail/vm-not_available.wav /usr/share/freeswitch/sounds/en/us/callie/voicemail/vm-record_message.wav...
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    Uploading a custom VM greeting

    Reviewing the following: https://docs.fusionpbx.com/en/latest/applications/voicemail.html#voicemail Is the "Alternative Greet ID" what needs to be set to get this working?
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    Uploading a custom VM greeting

    Hi, I have a voicemail box with the number 1001 and I would like to use a custom greeting message. I have followed a few guides without success so far. I have created the WAV file in the correct format and uploaded it however I still hear the default VM greeting. Thanks in advance...
  14. I

    Call flow feature code missing

    Works, thanks everyone.
  15. I

    Call flow feature code missing

    Thank you. So to toggle I just dial the number "31" and not "*31"?
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