Recent content by RCCradio

Are these transcriptions being emails to the customer? If so you can go to the [Status]/[Logs] section and filter by email, this would give you the number of emails sent. This will also tell you what type of email it was, i.e. voicemail, or recording. In the [Status]/[Extension Statistics] you...

We do voicemail transcriptions that get texted to customers for after-hour calls. We charge a flat-rate monthly fee per number they want the message sent sent to. We have a couple customers who receive a large amount of calls, and their monthly is higher than others, but it's calculated to make...

Thanks for the info. it makes sense, and is why I never really worried about it. I can look at the logs and see who was calling in, if I need to get that info.

Thank you, that did it. I was trying to find that line before posting, but didn't search well enough.

Just updated and all my messages says "Queued", including my voice-to-text messages, that were working right before the update. Here is what the Horizon log shows for the failed job. I changed all the Auth keys. Illuminate\Broadcasting\BroadcastException: Pusher error: cURL error 7: Failed to...

Our Call History does this as well. If a call is forwarded to an outside extension, it only shows the forwarded part, which we change the Caller ID to the DID, the call history never shows the incoming calls CallerID, only the DID going to the outside extension..

I like this option. Our system sends 30-50 automated speech-to-text messages a day, and we receive 4-5 faxes a day as well. It's crazy, but some places just refuse to give up their fax.

Thanks,that's what I was thinking, but I checked and remembered our trunks use credentials not IP, so it should be able to reconnect to the trunk on IP failover. I was looking at the logs this morning wrong, and it did in fact change over, we just didn't get any calls during the hour the primary...

It does, I will do that. For some reason, I was thinking there would be issues with the SIP provider, but just realized the SIP provider doesn't contact the Server, the Server contacts the SIP provider, so it shouldn't matter what External IP the server has.

We use a Unifi UDM SE, and our Primary internet is provided by ISP 1, with a static IP, and we have a fail-over internet set-up from ISP 2, with a static IP. Our internet from ISP 1, does go up and down, more than it should, but where we are, it's the only non-cell based option. We don't use a...

So had a Virtual machine crash during a windows update last week, and the phone system wouldn't come back. I decided to just start fresh, and wiped windows 11 off the computer and loaded debian 12. Once I was able to runt he restore script from this post...

We use it for our company phone system, which has about 200 lines for an operator to answer, and about 100 automated voice to text message lines as well. have not had a single issue with the operation of the system.

I have a number of DIDs that when called get forwarded to an outside number. I have it set to where the CallerID changes to the DID number when FSPBX makes the outbound call, using Outbound dial plans with prefixes. The issue with the call history, is it never shows the CallerID of the original...

NVGcom. With Telnyx, if a call is a short duration call, less than 6 seconds, there is an extra charge, once short duration calls amount to over 15% of your calls. This is why I was just having them hangup. I was removing them from my PBX, but Then it's not as easy to check for unused numbers...

Thanks, I found that out before. Also found out that any changes made in the XML side, would be overwritten when using the Main Dialplan page. Found this out when working on removing the privacy header, as I initially started in the XML.