Recent content by rcostain

I'm relatively new to FusionPBX. Our SIP trunk provider will not accept calls without a valid Caller ID. Several of our employees are working remotely and have their extensions forwarded to an external number. However, if the incoming Caller ID is anonymous "Unavailable", the calls get...

OK... That's weird. This time it seems to work... I'll have to test that the time condition switches IVRs correctly at the end of the day, but the calls are coming through now.

I think I did that after I found it wasn't working, but I'll re-enable it and try again

I created a time condition to change the IVR to an announcement followed by a hangup after office hours. I assigned an unused extension to the time condition and set the time condition as the destination for incoming calls from the SIP trunk. In setting it up, I followed the documentation to...