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Issue description – Extension 103 duplicate registrations in FusionPBX We are experiencing a problem on our FusionPBX / FreeSWITCH server where extension 103 is registering multiple times under the same tenant/domain, even though it is only configured on one hard phone, and even when i...

Hi, good day, I just wanted to ask if there is anyone who currently has AI running together with their FusionPBX whereby certain processes are automated, it could be anything, but I'm more interested in the process though

good day Please help me, I'm having this issue where there are calls, but I can't see them on active calls, as it doesn't show real-time data of active calls. Please assist me if I'm missing something 'Websocket Disconnected' .

good day Please help me, I'm having this issue where there are calls, but I can't see them on active calls, as it doesn't show real-time data of active calls . Please assist me if I'm missing something 'Websocket Disconnected' I'm getting this error.

good day Please help me, I'm having this issue where there are calls, but I can't see them on active calls, as it doesn't show real-time data of active calls . Please assist me if I'm missing something

Good day, can you please kindly assist I'm having this issue where now and then the extension I have registered would say, the extension XXX is currently unavailable, please try again later. Whilst on fusion, it shows it is registered and can make outbound calls, and then after a while, the...

I’m experiencing an issue with a newly created domain on our FusionPBX (version 5.4.4). Here’s the situation: I can successfully make outbound calls: Directly from the SIP trunk. From an extension registered on MicroSIP softphone. However, when I register the same extension on a physical...

In FusionPBX, I have created multiple outbound gateways (for example, 4 gateways). I also have multiple extensions, and I want each extension’s outbound calls to use a specific gateway. However, right now all outbound calls are going through only one gateway, even though: I have created...

<action application="set" data="answer2=${ivr_digit_pressed}"/> <action application="log" data="INFO Captured answer2 (digit pressed): ${ivr_digit_pressed}"/> <action application="set" data="answered_by_ext=${last_bridge_to}"/> <action application="export"...

<action application="set" data="answer2=${ivr_digit_pressed}"/> <action application="log" data="INFO Captured answer2 (digit pressed): ${ivr_digit_pressed}"/> <action application="set" data="answered_by_ext=${last_bridge_to}"/> <action application="export"...

Hi everyone, I’ve set up a multi-step IVR system in FreeSWITCH where the user responds to three questions by pressing digits (1–5). I want to collect these digit responses and send them to a LimeSurvey instance using a Lua script (survey.lua). The IVRs are structured in a chain (e.g. 1002...

Hi everyone, I could use a bit of help. I’ve set up an email address where I want to receive the results from my IVR. The IVR is a 3-question call rating system that callers are forwarded to after a call. The issue I’m facing is that the results from the IVR aren’t being sent to my email...

Good day, i would like to know is it possible to download reports for multiple extensions at once from call details recorder (CDR) AT ONCE without having to manually download the missed and answered calls report for every extension one by one.

good day everyone just need some help with ymphones. so the issue i have is that im able to make outboubd calls from my extension but whenever i call a local extension in the office it shows that there is an active call but it doesnt ring on the other end so it gives me a NO ROUTE DESTINATION...

Good Morning all i am needing assistance with call tranfers from extensins using *99 or 99, calls just drops. The idea is that extension receives inbound call when their are done talking, their dial *99 or 99# to transfer call to 0108234737 DID which plays a DTMF message from the call rating...

Good Morning all i am needing assistance with call tranfers from extensins using *99 or 99, calls just drops. The idea is that extension receives inbound call when their are done talking, their dial *99 or 99# to transfer call to 0108234737 DID which plays a DTMF message from the call rating...

Good Morning all i am needing assistance with call tranfers from extensins using *99 or 99, calls just drops. The idea is that extension receives inbound call when their are done talking, their dial *99 or 99# to transfer call to 0108234737 DID which plays a DTMF message from the call rating...

I have a ring group that rings two FUSIONPBX extensions . When a customer calls our line from their cellphones, the extensions ring for about 20 seconds and then goes to a voice saying “Please enter your password and then press pound” but obviously this a client so they wont know what pin to put...

I have a ring group that rings two FUSIONPBX extensions . When a customer calls our line from their cellphones, the extensions ring for about 20 seconds and then goes to a voice saying “Please enter your password and then press pound” but obviously this a client so they wont know what pin to put...

hi Emmnauel from south africa