Search results

  1. A

    Ring Group - when a user ignores it does not go to the RG Exit Action

    When the user receives the call, they hit the decline button the soft phone(linphone). it returns a 603 decline 5001 is an extension on the system All ring strategies perform the same. When there are multiple users in the group, it stops ringing other members and drops the call as well
  2. A

    Ring Group - when a user ignores it does not go to the RG Exit Action

    Correct, yup. It drops, doesn't go to the exit destination or the users mailbox
  3. A

    Ring Group - when a user ignores it does not go to the RG Exit Action

    This hits an IVR first, but either way, if the user rejects the call, it does not go to the exit destination, no matter how long or short the timeframe is.
  4. A

    Ring Group - when a user ignores it does not go to the RG Exit Action

    Yea that'd probably be helpful huh? Sorry about that! Here is a screenshot. Let me know if there is a better way to provide settings. Thanks for any help!
  5. A

    Ring Group - when a user ignores it does not go to the RG Exit Action

    Hey All, I'm running FusionPBX and found that when a user ignores/rejects a call, it ends the call without going to the exit action. I believe this is a configuration error or even a misunderstanding on my part, but my goal would be to have a call hit the RG, and be able to be rejected by a...