Ring Group - when a user ignores it does not go to the RG Exit Action

antleo

New Member
Mar 6, 2026
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Hey All,

I'm running FusionPBX and found that when a user ignores/rejects a call, it ends the call without going to the exit action. I believe this is a configuration error or even a misunderstanding on my part, but my goal would be to have a call hit the RG, and be able to be rejected by a user, continue to ring the RG, or if all users reject, go to the exit action.
Any help is very appreciated!

Thanks!
 
Show us your ring group settings so we can see what we are working with. It's likely a misconfiguration
 
Show us your ring group settings so we can see what we are working with. It's likely a misconfiguration
Yea that'd probably be helpful huh? Sorry about that! Here is a screenshot. Let me know if there is a better way to provide settings.

Thanks for any help!


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