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    FusionPBX Softphones - MS Teams

    Yes just use Call2Teams
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    Date/Time stored differently on 3 different servers

    Check the postgres default timezone
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    Ring time drops after two minutes

    I just posted a similar issue last night on this forum. Are you phones ringing as part of a ring group? https://www.pbxforums.com/threads/ring-group-timeout-120-seconds.6379/
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    Ring Group - Timeout 120 seconds

    Hey Guys, I have ring groups setup using both “enterprise” and “simultaneous”. I set the ring group timeout for 400 seconds and set the timeout for each extension in the ring group to 400 seconds. However all calls hangup at 120 seconds. Also note I play a greeting file at the start of the ring...
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    CallerID Name Prefix Issue

    Has anybody run into this issue, i’ll give you an example: If I have two ring groups MAINLINE_RG1 (5500) and MAINLINE_RG2 (5501) MAINLINE_RG1 (5500) - Rings a few phones for 20 seconds then goes to MAINLINE_RG2 (5501) and rings a few more phones. If I set the CallerID Name Prefix in 5500 to...
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    CallCenter CallBack

    Callbacks are quite an advanced call centre feature and unless it's done right it'll cause more problems than it'll solve. For example: What number does it call back? How many times does it attempt to call the person back? When does it call them back? If the the callback script can't get though...
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    Device Profiles - Protected Key

    Hey Guys, Does anybody know what's supposed to happen when you set a key as protected = "True" in device profiles?
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    Call Center Queue Actin Weird

    Try this: Add the agent again and press SAVE -> RESTART Remove the agent and press SAVE -> RESTART check again
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    Debian 11 and Fail2ban Issues

    That's probably it, my master branch is about 1 month old.
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    Debian 11 and Fail2ban Issues

    I'm running debian 11 with latest master branch FusionPBX and Fail2ban 11.2. I've been using this for about 4 months now, not huge call volume but i've had no issues.
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    Debian 11 and Fail2ban Issues

    I’m using Debian 11 and have no issues at all.
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    SOLVED Zoiper not ring when iphone off

    You need to buy the push notification add-on otherwise the iphone will shutdown the app running in the background
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    Announce Sound and Announce Position block the bridging of the caller and the agent

    I had the same issue so don't offer the "announce position" to clients. I ask clients get a MoH file recorded and every 60 seconds have the voice over artist say "press 1 if you'd like to leave a message and receive a callback" if somebody press's 1 they are asked to leave a message and return...
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    FusionPBX v5 DSS Key Icons

    You can't change the icon's the icon on a Yealink, I think that extra settings is for other phones like Fanvil or Htek (forget which one)
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    vTiger in fusionPBX

    What sort of integration are you looking for exactly because there's a few softphones that can integrate into CRM's
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    Ring Group Rollover

    I tested this on the latest version of Freeswitch and FusionPBX. It doesn't crash the system, there is a small hit to the CPU. I was testing on an AWS small instance and the CPU went from 5% utilisation to 35% then sat at around 25% until I hung up. So on a decent sized production system there...
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    SQLite is busy

    I found a good explanation for this on the freeswitch mailing list: There are 300 tries to complete each request. SQLite is fast and most of the time completes requests right away, but sometimes it may be busy for a real bit. This exact line tells you that there are 299 tries left so it is OK...
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    Ring Group Rollover

    You'll either need a use a call centre queue using top-down strategy or you can adjust the ring group to look like this: Extension 100 timeout 10 Extension 101 timeout 10 Extension 100 timeout 10 Extension 101 timeout 10 Extension 100 timeout 10 Extension 101 timeout 10 Extension 100 timeout 10...
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    Webphone

    Does anybody know if this softphone can do an attended transfer? If it can what are the steps?