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    Ring group missed call alert issue

    Hi, not sure if anyone else has come across this. We have some ring groups setup with missed call alerts and noticed on some of these you don't get an alert. After some digging we found that the missed call alert does not work if it's used in a ring group after and ivr or a greeting in the ring...
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    Call Centre Queue Position

    So I used to use lau script and edit the call centre with something like <action application="set" data="result=${luarun(callcenter-announce-position.lua ${uuid} 19e610b8-4962-4810-a396-79dcd5f857c8 30000)}"/> This no longer seems to work and in the call centre now you have a true or false...
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    Host Desking?

    Hot Desking is just really re provisioning the phone as another extensions. We have this setup for a customer and works well. Let me see if I can dig out my notes and give you some guidance. We use Snom's as these seem to work well so can't comment on other brands as we stop it rebooting as...
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    IVR Missed Call Alert

    Hi All We have missed call alerts on ring groups which works great as we always ring someone back if we miss their call. Occasionally we will have someone hang up when they are in 1 of the IVR menus and this is just listed in the call logs as normal clearing. Is there anyway of getting missed...
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    MOH Issue

    Grepped the logs and no error I can find. Also changed the file to 8khz but still the same issue. Works on our really old server so Mr Mark must have changed something or busted it LOL
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    MOH Issue

    Ok thanks. Nothing shows in the logs but guess I will created them a 8k and see what happens
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    MOH Issue

    We have them uploaded as mp3's and use G7221@32000h,G7221@16000h,G722,PCMU,PCMA,GSM
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    MOH Issue

    Thanks for the info but already have it as enterprise as we have due resgitsrations with deskphone and groundwire apps.
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    MOH Issue

    Seem to have an issue with music on hold with various versions of fusion especially my current version 4.5.28 I have created a new MOH category for a domain and uploaded the music. Added the this in each extension. Extension to extension, outbound calls and inbound direct to an extension work...
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    Announce Sound and Exit Key Issue

    Anyone managed to get the position in the queue working. I have enabled but nothing happened. Running 4.5.28
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    Migration Script

    Does anyone have a migration script? We currently have a box running on metal. We have a number of vm's and want to migrate the domains on the metal box over to different vm's. Gonna take an age to do manually
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    Intermittent audio

    I have seen this many a time caused by a fault handset curly cable.
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    Lau script to send email

    We have a customer who would like to send an email to a defined email address from a feature code with the email containing the extension number where the feature code was dialled. Any anyone advise as don't really have a clue when it comes to lau and not really a programming bod. Thanks
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    Hot Desking?

    We did this many years ago using Snom phones as they did not require a reboot. We simply had a provisioning script for the mac address and then a virtual provisioning script were the mac was all zero's apart from the last digit which were the extension number. Using the *11 & *12 feature codes...
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    Lets Encrypt Wild Card

    Hi All Is there anyway of using the wild card cert and getting it to auto renew? We have a number of servers with loads of domains and must admit we did buy a wild card cert as it was easy but the cost has gone up to around £450 a year now. Trying to work a way around it and don't really fancy...
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    Upgrade issue from 4.5.23 to 4.5.28

    Hi all Having an issue with the upgrade to 4.5.28. Source works fine, schema and schema data types all good. When I go to run app defaults I get the following in the web browser Fatal error: Uncaught Error: Call to undefined method database::table_exists() in...
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    Polycom LDap

    So back to trying to provision ldap on the polycom VVX410. No problem with our openldap on Yealink & Snom but fail to get it to do anything on Polycom. Only have 4 fields cn, sn telephonenumber, mobile This is what I have from polycom which is mean to work, server details changed (yer right)...
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    Custom Provisioning Folder

    I thought that was the case but not. On the old server there is no vendor in /app/devices/device_vendors.php and you need to create the folder using the cog. Also doing a dump of the database confirms nothing in there otherwise I was going to added to the database manually.
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    Custom Provisioning Folder

    I did not originally create the scrips or the folder so just presumed I would created it when we moved the templates from the /var/www/fusionpbx area I am doing all this from terminal on ssh session. I only out the editor on the provisioning server as it's fully locked down by ip and I need to...
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    Fusion install on Ubuntu Issue

    Hi All Usually use Debian but I know Mark is now a bit keen on Ubuntu 20 as still support iptables etc, so thought I would build one The script for this installs the complied version of Freeswitch. I need to enable the module for snom I have apt-get install freeswitch-mod-snom and enabled in...