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Hi Kenn Yes all understood. We have 400 domains and about 5000 extensions out there and have been using Fusion (and asterisk before that) for 10 years. So we see all the benefits. But I was just taken aback by the "per seat pricing" in the US that was mentioned and was wondering what the value...

I may add it as an option for people to choose. $1 is not too bad. If we'd charge $20 - $40 per extension/seat - the first thing people will do is just purchase an on-site Yeastar PBX. They cost $500 for an entry level one. It would be a hard sell to justify a cloud pbx for say 10 extensions @...

I had a look at Ringotel. It is my understanding that it is a sofphone. Pricing seems to be very high for that though so maybe I am misunderstanding it. It's €2.49 per month, which is more than double compared to what we charge for an extension on a PBX. This vs Acrobits or microsip or a whole...

Great. I will poke around to see if I can find it and work it out. That said, I have just sent a mail for a support package as well so if I don't figure it out ;)

From your comment I gather leaving the recording in wav format is the way to go. I will need to have a look at AWS - I have never used it and can't figure quite figure out what pricing is involved from googling it. But if it's reasonable then we can record on the local machine directly, rather...

Currently we record in .wav and run a script nightly to convert this to mp3 and change the filename in the db to reflect this, to save space. We decided on this years ago for fear of putting load on the server by recording in mp3 format right away. Seeing that we are looking to start from...

Hi We use billing credentials that are set up in domain variables, to send to our billing server. We do this by taking our "sample domain", copy the domain variables and then change the context and domain it belongs to (and then of course add the correct details). The newly created domain will...

Ok I have provisioned T31P - which strange enough does not have a template. That is almost the defacto phone out there for us - this week I sold 20 of them. I used the T31G template and have not seen any side effects at this point. So the problem is with the T41P somewhere but we'll tackle...

;)we still have loads of T20s out there even. Let me first try a new model and see if the issue persists - then we can revisit the T40P. To be continued

Ok this is related to a certificate by the look of it - from the phone log: : DCMN<3+error > Certificate doesn't verify and error is 0, reason 1040 But I have disabled the only accept trusted server certificates?

I am testing auto provisioning. I have everything set up so that when I paste https://mydomain.com/app/provision/MAC.cfg pulls a config file. It asks for the username and password and works. So seemingly it's correctly set up on the server side. On the yealink T40P I have put the same url as I...

Thanks Two pairs of eyes didn't see that description below it - that's even better then :-)

Hi Thanks for that - I didn't notice that - solves the naming issue indeed. I did hear the one accent that would be a bit closer to what we'd need, but it's a male voice and if I had to hazard a guess, 80% of our customers would want a female voice. We certainly have a few organisations as...

I'm also wondering of the text-to-speech can incorporate different accents. We lean more toward British English than American.

Boy am I having fun with this :-) I asked my wife to set up an inbound flow - to see how easy it would be for an end user. She got quite far without any form of documentation. A few notes: - She wanted the call to go to a ring group, but that didn't exist yet. It would be nice to be able to...

Hi Yes if we go the central DB again, we would replicate it, but I am wondering if we don't make life a little more complicated that way and whether just having two different setups which would certainly suffice for now would not be the easier route. Then again, it would also mean two different...

I like the HA setup that is described in the manual and it seems easy enough. We currently have 3 FS servers and one central DB. We do this so that we can very easily spin up a new instance of Fusion/FS when one goes down, or if we need more capacity. It has run perfectly fine for years now. If...

Got you - thanks - missed that somehow, apologies.

Hi I don't see an option to delete a domain (which I know on Fusion takes forever and invariably makes the gui time out, but it does delete it in the end). Am I looking in the wrong place or something still to be done?

Hi I fully agree with the approach of simplifying it, and any new customer we would pass the tenant domain in the header - that makes sense. I just don't see an easy way of dealing with the legacy thing that we sit with so once we get to that point we'll tackle that one with the help of your...