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Hi We use billing credentials that are set up in domain variables, to send to our billing server. We do this by taking our "sample domain", copy the domain variables and then change the context and domain it belongs to (and then of course add the correct details). The newly created domain will...

Ok I have provisioned T31P - which strange enough does not have a template. That is almost the defacto phone out there for us - this week I sold 20 of them. I used the T31G template and have not seen any side effects at this point. So the problem is with the T41P somewhere but we'll tackle...

;)we still have loads of T20s out there even. Let me first try a new model and see if the issue persists - then we can revisit the T40P. To be continued

Ok this is related to a certificate by the look of it - from the phone log: : DCMN<3+error > Certificate doesn't verify and error is 0, reason 1040 But I have disabled the only accept trusted server certificates?

I am testing auto provisioning. I have everything set up so that when I paste https://mydomain.com/app/provision/MAC.cfg pulls a config file. It asks for the username and password and works. So seemingly it's correctly set up on the server side. On the yealink T40P I have put the same url as I...

Thanks Two pairs of eyes didn't see that description below it - that's even better then :-)

Hi Thanks for that - I didn't notice that - solves the naming issue indeed. I did hear the one accent that would be a bit closer to what we'd need, but it's a male voice and if I had to hazard a guess, 80% of our customers would want a female voice. We certainly have a few organisations as...

I'm also wondering of the text-to-speech can incorporate different accents. We lean more toward British English than American.

Boy am I having fun with this :-) I asked my wife to set up an inbound flow - to see how easy it would be for an end user. She got quite far without any form of documentation. A few notes: - She wanted the call to go to a ring group, but that didn't exist yet. It would be nice to be able to...

Hi Yes if we go the central DB again, we would replicate it, but I am wondering if we don't make life a little more complicated that way and whether just having two different setups which would certainly suffice for now would not be the easier route. Then again, it would also mean two different...

I like the HA setup that is described in the manual and it seems easy enough. We currently have 3 FS servers and one central DB. We do this so that we can very easily spin up a new instance of Fusion/FS when one goes down, or if we need more capacity. It has run perfectly fine for years now. If...

Got you - thanks - missed that somehow, apologies.

Hi I don't see an option to delete a domain (which I know on Fusion takes forever and invariably makes the gui time out, but it does delete it in the end). Am I looking in the wrong place or something still to be done?

Hi I fully agree with the approach of simplifying it, and any new customer we would pass the tenant domain in the header - that makes sense. I just don't see an easy way of dealing with the legacy thing that we sit with so once we get to that point we'll tackle that one with the help of your...

Hi - no the issue is that there are 1200 phones out there that are registering to the domain with the capitals. We can replicate their PBXs easily enough and point the domain to a new IP - and the customer won't even know they are on a new pbx. If we cannot replicate the capitals, it means...

I have figured out the tagging - sort of and added an outbound route that matches the tag - and set a diversion header there. Indeed that works. Not sure if it is the best solution but it's the best one so far I reckon, despite the odd scenario where it may be an issue.. Thanks for the head's up...

giving the tag some more thought - I don't think that will work. If I set a tag on an inbound call, and the call goes to a ring group with a call forward, AND the user decides to use their caller ID rather than the one of the original caller, it will set a diversion header but will then have...

Hi Am not familiar with tags or attestation A which I believe is related to stir/shaken. Can you elaborate a little more of how a tag would work ?

When I set a call forward on an extension, and I enable the diversion header in the dialplan for call_forward_all, it correctly adds the diversion header which is a legal requirement for us. When setting a call forward in a ring group it doesn't - but this is because the ring group doesn't...

Hi We took over another voip business a while ago. They, for no particular reason, used capitals in the first part of a domain name. So CAPS.domain.com. Prior versions of Fusion would save it as such. Later versions do not. Freeswitch treats domains as case sensitive so when a phone registers...